This website and all services are operated by Zhukova Natalia, an independent consultant registered in Argentina (CUIT 20-96319728-5), providing individual online consultations and mentoring on hair and scalp care.

Contact:
sashazhukova.hair@gmail.com

We may collect the following categories of personal data:

* Identification Data: name, email, country, social media handles
* Transaction Data: payment method, currency, invoice details
* Technical Data: browser type, IP address, device info, cookies
* Voluntary Data: responses to intake forms, feedback, photos (if shared)

Your data is collected solely for:

* Delivering services you have requested
* Responding to your inquiries and follow-ups
* Sending confirmations, updates, and helpful resources
* Issuing invoices and maintaining tax records
* Improving service quality through anonymous analytics
* Complying with applicable laws and professional standards

If you are located in the EEA, we process your data under the following legal bases:

* Consent – for email updates or marketing (if subscribed)
* Contractual necessity – to provide the purchased services
* Legal obligation – for record-keeping and tax compliance
* Legitimate interest – to improve service quality and resolve disputes

Our website uses cookies for performance, analytics, and functionality. You may control cookie preferences through your browser settings.

* Your data is stored securely using password-protected systems and encrypted platforms compliant with international standards.
* Only the Provider and authorized service platforms (e.g., Paddle, Telegram) have access to your data.
* Data is stored only as long as necessary for service provision, accounting, or legal compliance — but never longer than 3 years unless extended with your consent.
* You may request deletion of your data at any time unless legal obligations require retention.

Your data may be processed using cloud-based tools and platforms outside your home country, including secure encrypted services. We ensure compliance with data protection laws and maintain high standards of confidentiality.

You have the right to:

* Access a copy of your personal data
* Correct or update inaccurate data
* Withdraw consent (e.g., for marketing emails)
* Request data deletion, unless retention is required by law
* Object to processing based on legitimate interest
* Lodge a complaint with your local data protection authority

To exercise your rights, contact sashazhukova.hair@gmail.com

We reserve the right to terminate access to services and delete related personal data if:

* You violate the Terms of Service
* You engage in behavior deemed abusive, fraudulent, or harassing
* There is evidence of repeated refund manipulation or account misuse

Such termination will be documented and executed in accordance with data protection law.

Our services are intended for individuals aged 18 or older. We do not knowingly collect or store personal data from minors.

We only share your data with essential service providers (e.g., Paddle for payments, Telegram for communication). All third parties are contractually required to comply with privacy standards.

We never sell, rent, or trade your data to advertisers or external marketers.

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” In case of material updates, you will be notified by email at least 24 hours in advance.

For any questions, data access, or deletion requests, email:
📧 sashazhukova.hair@gmail.com
mailto:sashazhukova.hair@gmail.com